Privacy Policy

1. Who we are

Raverzone is an online community platform focused on electronic music, artists, events, discussions and the surrounding scene.

This Privacy Policy explains what personal information Raverzone processes, why we process it, how it may be shared and what rights you have regarding your personal information.

2. Information we collect

The information we process depends on how you use Raverzone.

2.1 Account information

When you create an account, Raverzone may process:

• Your username
• Your email address
• Your password in hashed form
• Your unique account identifier
• Your account creation and modification dates
• Your account status
• Your role and permissions
• Your verification status
• Your most recent login time

Passwords are stored in hashed form and are not intentionally stored as readable plain text.

2.2 Age verification

Raverzone is intended for users aged 16 and older.

During registration, you may be asked to provide your date of birth so that Raverzone can determine whether you meet the minimum age requirement.

Under the current registration system, your date of birth is used to perform this age check and is not intentionally stored as part of your Raverzone account.

2.3 Profile information

You may choose to provide additional profile information, including:

• A profile biography
• A avatar
• Social media links
• Other profile links
• Public profile preferences

Some of this information may be visible to other users depending on your profile settings.

2.4 Community activity

When you participate in the Raverzone community, Raverzone may process and store:

• Discussions and posts
• Comments and reactions
• Ratings
• Post tags
• Followers and following relationships
• Badges
• Experience points and account level
• Notifications
• User reports

Content that you intentionally publish may be visible publicly or to other registered users.

2.5 Moderation and security information

Raverzone may process information necessary to moderate the platform and protect the community, including:

• User reports
• Report reasons and descriptions
• Moderation status
• Account restrictions
• Ban reasons
• Temporary restriction expiry dates
• Administrative or moderation actions

3. Event information

Raverzone provides event functionality and may process information relating to event organizers and hosts.

This may include:

• Host or organization name
• Website address
• Contact email address
• Submission email address
• Event dates
• Submission deadlines
• Event descriptions
• Event links
• Other information required to operate an event page

4. Event submissions

Certain events allow registered users to send a submission directly to an event host through Raverzone.

A submission may contain:

• Your Raverzone username
• Your email address
• The event you are submitting to
• A submission subject
• Your message or description
• A track or media link
• An uploaded attachment
• Confirmation that you have the necessary rights to submit the work
• The date and time of submission

Your account email address may be provided as a reply address so that the relevant event host can contact you regarding your submission.

4.1 Submission files

Files uploaded as part of an event submission are processed for the purpose of transmitting them to the relevant event host.

Under the current Raverzone submission system, uploaded submission files are not intentionally stored in the Raverzone application database or permanent application storage after transmission.

The uploaded file is processed by the application and attached to the email sent to the event host.

Email infrastructure involved in delivering a submission may temporarily process or retain messages and attachments where technically necessary for email delivery, backups, security or server operation.

5. Event hosts

Event hosts are independent parties.

When you intentionally submit an entry to an event, Raverzone may transmit information necessary for that submission to the relevant event host.

This may include your:

• Username
• Email address
• Submission message
• Track or media link
• Uploaded attachment

After an event host receives your information, that host may independently process and store it.

Raverzone may no longer control how an independent event host handles the information after it has been transmitted.

Event hosts are responsible for complying with applicable privacy and data protection laws when processing information they receive.

6. Avatars

Raverzone allows users to create a personalized avatar using the built-in Avatar Creator.

Users do not upload personal profile images. Instead, avatars are generated from the customization options selected within Raverzone.

The information required to display your selected avatar is associated with your account and stored as part of your profile data.

When an account is deleted, the avatar is no longer associated with an active Raverzone account. Generated avatar image files may remain on Raverzone's server for a limited period before they are permanently removed as part of routine cleanup processes.

7. Cookies and sessions

Raverzone uses cookies that are necessary for authentication, security and core website functionality.

A session cookie is used to associate your browser session with your logged-in Raverzone account.

Raverzone applies security measures to authentication cookies, including Secure, HTTP-only and SameSite restrictions where configured.

Login sessions may remain active for approximately 31 days unless you log out, the session expires or the session is otherwise invalidated.

8. Why we process personal information

Raverzone may process personal information where necessary to:

• Create and manage user accounts
• Authenticate users
• Keep users signed in
• Verify minimum age requirements
• Provide profiles and community functionality
• Publish content users choose to share
• Operate reactions, ratings and social features
• Operate event submission functionality
• Transmit submissions to event hosts
• Send account verification emails
• Provide account-related communications
• Investigate reports and enforce community rules
• Prevent fraud and abuse
• Protect platform security
• Comply with legal obligations

Where the General Data Protection Regulation applies, Raverzone processes personal information on an appropriate legal basis, which may include performance of a contract, legitimate interests, consent or compliance with a legal obligation.

9. Email communications

Raverzone may use email to provide essential service communications.

These may include:

• Account verification
• Account-related notifications
• Security communications
• Moderation communications
• Event submissions

When submitting an entry to an event, your email address may be provided to the event host so that the host can respond to the submission.

10. Data retention

Raverzone retains personal information only for as long as reasonably necessary for the purposes for which it was collected and for the operation, moderation and security of the platform.

Account and community information may generally remain stored while your account remains active.

Certain information may remain for a reasonable period where necessary for:

• Platform security
• Fraud prevention
• Moderation
• Backups
• Legal compliance
• Dispute resolution

Some Raverzone records may use soft deletion. This means that information may initially be marked as deleted instead of being immediately removed from the database.

Submission attachments are not intentionally stored permanently by the Raverzone application under the current submission system.

11. Account deletion

Users can permanently delete their Raverzone account through their account settings.

When an account is deleted, the account and associated personal information stored by Raverzone are permanently deleted. Account deletion cannot be undone and the deleted account cannot be recovered.

Raverzone does not retain a copy of the deleted account or its associated personal information after the deletion process has been completed.

Any information that was previously transmitted to an independent event host through an event submission is not covered by the deletion of your Raverzone account, as that information has already been provided to the relevant event host.

12. Data security

Raverzone takes reasonable technical and organizational measures intended to protect personal information from unauthorized access, alteration, disclosure, destruction or loss.

Security measures used by Raverzone may include:

• Password hashing
• Secure authentication sessions
• CSRF protection
• Role-based permissions
• Authentication controls

No internet-connected service can guarantee absolute security.

13. Public information

Certain information you intentionally provide through Raverzone may be publicly visible.

Depending on your profile settings and activity, this may include:

• Your username
• Your avatar
• Your biography
• Your discussions and posts
• Your reactions
• Your ratings
• Your badges
• Your account level
• Your followers and following information
• Your social links

Your email address is not intended to be publicly displayed unless you publish it yourself.

14. Sharing personal information

Raverzone does not sell personal information.

Personal information may be shared where necessary with:

• Event hosts when you intentionally submit an entry to their event
• Infrastructure providers necessary to operate Raverzone
• Email infrastructure necessary to deliver emails and event submissions
• Authorities where disclosure is legally required
• Professional advisers where reasonably necessary for legal or compliance purposes

15. International data transfers

Some infrastructure or service providers may process information from locations outside your country.

Where personal information is transferred outside the European Economic Area, Raverzone will use appropriate safeguards where required by applicable data protection law.

16. Your GDPR rights

If the General Data Protection Regulation applies to you, you may have the right to:

• Access personal information held about you
• Correct inaccurate information
• Request deletion of personal information
• Request restriction of processing
• Object to certain processing
• Receive certain information in a portable format
• Withdraw consent where processing relies on consent
• Submit a complaint to a competent data protection authority

These rights may be subject to conditions and exceptions under applicable law.

To exercise a privacy right, contact:

legal@raverzone.com

Raverzone may request information necessary to verify your identity before processing certain privacy requests.

17. Children

Raverzone is intended for users aged 16 years and older.

Users under 16 are not permitted to create an account.

If Raverzone becomes aware that an account belongs to someone who does not meet this age requirement, appropriate action may be taken, including restricting or deleting the account.

18. Third-party links

Raverzone may contain links to third-party websites, social media platforms, event organizers, artists or other independent services.

Raverzone is not responsible for the privacy practices of independent third-party websites.

You should review the privacy information of an independent service before providing personal information directly to that service.

19. Changes to this Privacy Policy

Raverzone may update this Privacy Policy when the platform, its functionality, its data practices or applicable legal requirements change.

The most recent version will be made available through Raverzone together with its last-updated date.

Where required by law, users will be informed of material changes.

20. Contact

For privacy-related questions, requests or concerns, contact:

Raverzone

legal@raverzone.com

You also have the right to contact the competent data protection authority if you believe your personal information has been processed unlawfully.